Our member KLM has been awarded the APEX Diamond Award Health Safety
This award is the highest possible level of certification for airlines in the area of health and safety. Our member KLM is the second European airline to receive this Diamond certification, after Virgin Atlantic. Congratulations !
APEX Health Safety (the Airline Passengers Experience Association) aims to encourage airlines to take on a proactive role in the safe resumption of global travel and to create a common standard for passenger health and hygiene during travel. APEX Health Safety sets the industry standard for customer-centric COVID-19 certification. “It is a commendable achievement that will be recognised by your customers and that will position you as a leader in health and hygiene,” the APEX report states.
APEX was founded 42 years ago and has since developed into a renowned research and evaluation organisation in the field of airline passenger experience. When the COVID-19 pandemic broke out, APEX created the Health Safety Award. Singapore Airlines and Qatar Airways, among others, have since won this award.